Frequently Asked Questions
We carry out monthly stock checks. To check current stock levels at other stores. please contact your local branch by phone or pop in for a visit. Our team is happy to assist with any specific product requests.
We have stores across Essex, including Rayleigh, Leigh and Westcliff. Visit our Store Locator to find your nearest Vapour Central.
Yes! Vapour Central is proud to be a Smoke Free service provider. Our trained staff can guide you through transitioning away from tobacco products and finding the right vape to help support your smoke-free journey.
We stock a variety of nicotine strengths, typically ranging from 3mg to 20mg. Our staff can help you choose the right strength depending on your smoking history and vaping preferences.
50/50 e-liquid: Balanced ratio of Propylene Glycol (PG) and Vegetable Glycerine (VG), suitable for most starter kits and MTL (mouth-to-lung) devices.
High VG: Designed for sub-ohm vaping and larger clouds. Ideal for advanced users with powerful vape kits.
Nic Salts: Provide a smoother throat hit and faster nicotine absorption, making them perfect for new vapers or those looking to quit smoking.
Signs you need to change your coil include:
Burnt taste or reduced flavour
Gurgling or leaking
Less vapour production
Most coils need replacing every 1–2 weeks, depending on usage and liquid type.
Can you help me set up my vape device?
Absolutely! Our in-store team is happy to set up your vape, walk you through how to use it, and offer advice on maintenance to get the best out of your device.
Online orders will be age checked in the background.
Common issues include:
Flat battery (charge it fully)
Burnt coil (replace coil)
Liquid leakage (check seals and coil installation)
If you're still stuck, visit us in-store and our team can help diagnose the problem.
From October 2026, a new UK vape tax will be introduced at £2.20 per 10ml of e-liquid containing nicotine. This may affect the pricing of certain products — we’ll be sure to update our customers closer to the time.
Yes, all of our e-liquids are fully compliant with the UK’s Tobacco Products Directive (TPD) regulations. This ensures safety, quality, and proper labelling.
Yes! Vapour Central now offers online ordering for a wide selection of our vape products. Simply browse our website, add items to your cart, and follow the checkout process.
50/50 e-liquid: Balanced ratio of Propylene Glycol (PG) and Vegetable Glycerine (VG), suitable for most starter kits and MTL (mouth-to-lung) devices.
High VG: Designed for sub-ohm vaping and larger clouds. Ideal for advanced users with powerful vape kits.
Nic Salts: Provide a smoother throat hit and faster nicotine absorption, making them perfect for new vapers or those looking to quit smoking.
Yes, we stock a wide range of TPD-compliant disposable vapes from leading brands like Elux, Lost Mary, SKE Crystal, Elf Bar, and more. These are perfect for convenience, travel, or trying new flavours without committing to a full kit. All disposables sold in our stores and online comply with UK regulations.