🛠 What we do

We focus on what actually matters: honest advice, the right kit for the right person, and products that meet UK rules for sale and safety.

• Beginner starter kits and pod systems
• Nic salts, shortfills and everyday essentials
• Coils, pods, batteries and accessories
• Advanced gear for experienced vapers
• Nicotine alternatives (including pouches)
• Wellness and lifestyle products (store dependent)

Useful guides: How to start vaping · Nicotine strengths · Switching from disposables

🚭 Free stop smoking support

We support people who want to switch from smoking, with practical guidance and product advice in-store. For many customers, this is not just a purchase. It is a lifestyle change.

If you’re looking for stop smoking support, ask in-store or message us online and we’ll point you in the right direction.

🛡 Hardware warranty

We back what we sell. Most hardware comes with a 6-month warranty for peace of mind.

See full terms here: Warranty.

🐶 Dog-friendly stores

We’re dog-friendly. Bring your four-legged sidekick in. It improves everyone’s day.

🌱 Sustainability

We run an in-store recycling approach and encourage customers to return used devices and batteries. Each store recycles around 300 disposable vapes per week (as of 01/05/2025).

Independent

As an independent specialist retailer, we are not driven by volume at any cost. We focus on longer-term, reusable setups and proper advice rather than pushing throwaway trends. That means fewer single-use devices and more sustainable choices.

Learn more: Going Green

📍 Our stores

👥 Meet some the team

We’re a knowledgeable team who actually use the products. If you’re new, we keep it simple. If you’re advanced, we talk properly.

Sam

Founder, HR, Support, Area Manager

Rosie

Manager & company second in command.

Tyler

Customer Advisor. Practical help, no judgement