Vapour Central

2014: Humble Beginnings

📳 Vapour Central began its journey in June 2014, founded as a sole trader business with a vision to provide quality vape products and support to smokers looking to quit. In the early days, we mainly sold to friends, family, and work connections, building trust and loyalty through personal service. Starting with a small setup and a strong community focus, the business quickly gained traction through word-of-mouth and a growing customer base.

2016: Company Formation

📄 In July 2016, Vapour Central was officially registered as a Limited Company. With the opening of its first store in Westcliff-on-Sea, Essex, the brand began making a more visible impact. Situated just off Hamlet Court Road on St Helens Road, the store soon became a central hub for vaping enthusiasts in the area. As the only vape shop in Westcliff at the time — and the only one open past 5:30pm — it quickly built a loyal following. Vapour Central set out to serve both beginners and experienced vapers with a wide range of products and dedicated service.

2017: Growth and Relocation

🚗 In early 2017, the Westcliff store relocated to a more prominent location on Hamlet Court Road, enhancing accessibility and product variety. This move strengthened Vapour Central’s connection with the local community and increased visibility.

🎉 Later that year, we hosted our first vape night, creating a new way to bring the local vaping community together through social events, exclusive offers, and giveaways.

🕖 From 2017 to 2020, we extended our Friday and Saturday opening hours to 7PM, accommodating after-work shoppers and creating a late-night vape spot on the high street. to a more prominent location on Hamlet Court Road, enhancing accessibility and product variety. This move strengthened Vapour Central’s connection with the local community and increased visibility.

2018: Seven Days a Week

📅 In 2018, Vapour Central began opening every day of the week, including Sundays. This move cemented our position as the most accessible vape shop in the area, ensuring convenience for all our customers.

🔧 We also increased our product warranty to 6 months, becoming one of the first in the industry to offer such a leading level of customer protection. This move cemented our position as the most accessible vape shop in the area, ensuring convenience for all our customers.

2019: A Year of Change

🖼️ In 2019, we undertook a minor logo refresh and updated our Westcliff shopfront, giving the store a fresh new look to match our growing presence.

🎁 That same year, we transitioned from a card-based loyalty scheme to a digital loyalty system, making it easier for customers to earn and redeem rewards. a minor logo refresh and updated our Westcliff shopfront, giving the store a fresh new look to match our growing presence.

2019: Embracing Smoke-Free Initiatives

🏥 Demonstrating a commitment to public health, Vapour Central joined the Smoke-Free service in 2019. Team members became fully trained Stop Smoking Advisors, supporting individuals in quitting smoking. This initiative, funded by Southend City Council and supported by the NHS Smoke Free program, reflected the company’s focus on community well-being.

2020: Lockdown Innovation

📦 During the COVID-19 pandemic, Vapour Central adapted swiftly to continue supporting its customers. From 2019 to 2020, we operated as a delivery-only service, ensuring that vapers could access essential supplies while complying with lockdown restrictions. This period reinforced our commitment to customer care and innovation.

🚀 In 2020, we also launched our own Vapers Choice brand and became a Vaporesso Super Powershop — a recognised retail partner for Vaporesso in the UK.

💳 We also partnered with Klarna, offering flexible payment solutions for our customers online and in-store., Vapour Central adapted swiftly to continue supporting its customers. From 2019 to 2020, we operated as a delivery-only service, ensuring that vapers could access essential supplies while complying with lockdown restrictions. This period reinforced our commitment to customer care and innovation.

2021: Sustainability & Leigh Store Opening

🌱 In 2021, Vapour Central switched to a new waste provider, TLM, aligning with our commitment to becoming a more environmentally conscious business.

♻️ Between 2021 and 2022, we also began collecting used disposable vapes in-store — long before any national recycling schemes were introduced.

2021: Leigh Store Opening

🚪 In April 2021, Vapour Central opened its second retail location in Leigh-on-Sea. Situated conveniently for local residents, the Leigh store brought the same quality service, wide product range, and knowledgeable staff that Vapour Central had become known for.

2023: Loyalty Overhaul & Partnerships

🎉 In 2023, we updated our loyalty scheme again, introducing more flexible rewards and exclusive offers for our most loyal customers.

🤝 We also became official partners of OXVA, Elf Bar, and Lost Mary, further expanding the brands available across our stores.

🛒 Later in the year, our online store was closed as we shifted focus to in-store service and redevelopment.

End of 2023: Westcliff Refit

🛠️ At the end of 2023, our Westcliff location underwent a full refit, modernising the interior and improving the shopping experience for all customers.

2024: Expansion to Rayleigh & Shoeburyness Plans

🌎 In 2024, Vapour Central expanded by opening a store in Rayleigh, just four minutes from the high street. Offering the area’s largest range of hardware, disposables, and e-liquids, the store became a go-to destination for customers from Rayleigh, Hullbridge, Wickford, and beyond.

🚭 In September 2024, our Smoke Free contract with Southend City Council officially came to an end, concluding a successful chapter in our support of community health initiatives. by opening a store in Rayleigh, just four minutes from the high street. Offering the area’s largest range of hardware, disposables, and e-liquids, the store became a go-to destination for customers from Rayleigh, Hullbridge, Wickford, and beyond.

🚧 In 2024, plans to expand into Shoeburyness were explored but ultimately fell through. While the location didn't come to fruition, the effort reflected our ongoing ambition to grow and serve new communities.

2025: New Chapter Begins

✅ In 2025, Vapour Central rejoined the Smoke Free programme as a subcontractor working for Everyone Health, continuing our mission to help smokers transition to safer alternatives.

🌐 In April 2025, we proudly launched our brand-new website, built from the ground up to improve your online experience.

Today: A Trusted Name in Vaping

🌟 Now with multiple locations across Essex, Vapour Central is proud to be a trusted name in the UK vaping industry. Our mission remains clear: provide exceptional customer service, offer premium vaping products, and help more people make the switch from smoking.

Vapour Central Ltd is registered in England with company number 10303097. Registered office: 73 Hamlet Court Road, Westcliff-on-Sea, Essex, SS0 7EU.