Klarna – Flexible Payment Options
We’ve partnered with Klarna to offer you flexible payment options at checkout.
Using Klarna, you can split your purchase into manageable payments.
How Klarna Works
When you choose Klarna at checkout, you’ll be redirected to Klarna to select your preferred payment option.
Available options may include:
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Pay in 3 interest-free instalments
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Pay in 30 days
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Financing (if available)
Klarna will perform a soft credit search when you apply. This will not affect your credit score.
Pay in 3
Split your purchase into 3 equal interest-free payments:
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First payment at checkout
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Second payment 30 days later
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Final payment 60 days later
No interest. No fees when you pay on time.
Pay in 30 Days
Try before you buy:
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Pay in full up to 30 days after your order is shipped
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No interest
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No fees if paid on time
Important Information
Klarna’s Pay in 3 and Pay in 30 Days are unregulated credit agreements.
Borrowing more than you can afford or missing payments may negatively impact your financial status and ability to obtain credit.
Please spend responsibly.
You must:
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Be 18 or over
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Be a UK resident
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Have a valid UK bank card
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Be capable of entering into a legally binding contract
Approval is subject to status.
Late Fees
If you fail to make a payment on time, Klarna may:
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Charge late fees (subject to their terms)
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Restrict future use of Klarna
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Report missed payments
Full details are available directly from Klarna.
About Klarna
Klarna Bank AB (publ) is authorised by the Swedish Financial Services Authority and is subject to limited regulation by the Financial Conduct Authority in the UK.
For more information, visit:
👉 https://www.klarna.com/uk/terms-and-conditions/
Need Help?
For questions about your Klarna payments, please contact Klarna directly via their app or website.
For questions about your order, please contact us.
Klarna – Frequently Asked Questions
What is Klarna?
Klarna is a payment provider that lets you pay now, pay later, or split the cost over time (depending on what’s available at checkout).
What Klarna payment options do you offer?
Klarna options can vary by customer and order value, but may include:
- Pay in 3 interest-free instalments
- Pay in 30 days
Other options (like longer-term finance) may appear if Klarna makes them available to you.
How do I use Klarna?
At checkout, select Klarna as your payment method and follow the on-screen steps. Klarna will confirm your payment plan and send you updates by email/app.
Will Klarna run a credit check?
Klarna may carry out a soft credit search when you apply. This does not affect your credit score. If Klarna offers you certain credit products, they may perform additional checks as required.
Who can use Klarna?
To use Klarna you generally need to:
- Be 18 or over
- Be a UK resident
- Have a valid UK bank card
- Be able to enter into a legally binding contract
All Klarna payments are subject to approval and status.
Are Klarna payments interest-free?
Pay in 3 and Pay in 30 Days are typically interest-free, provided you pay on time. If Klarna offers other finance options, those may include interest and Klarna will show the full terms before you agree.
Are there fees or late charges?
Klarna may charge fees if payments are missed or you do not pay on time (depending on the product and their terms). Klarna will always tell you what applies.
Can I return an order paid with Klarna?
Yes. Returns follow our standard returns policy. Once your return is accepted, Klarna will update your payment plan accordingly. If you’ve already paid, Klarna may refund you, or reduce/cancel upcoming payments depending on the return.
I’ve returned something – why is Klarna still asking me to pay?
Returns can take time to be received and processed. While the return is in progress, your Klarna payment schedule may still show upcoming payments. If you’ve sent a return back, keep proof of posting and contact us if processing is delayed.
What happens if my order is cancelled or out of stock?
If we cancel your order (in full or in part), Klarna will update your statement and remove or adjust the amount accordingly.
Where can I manage my Klarna payments?
You can manage payments, due dates, and receipts in the Klarna app or by logging into Klarna.
Who do I contact for help?
Order or returns questions: contact us.
Payment plan, due dates, or Klarna account questions: contact Klarna via the app or their customer service.
Klarna’s Pay in 3 and Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or missing payments may negatively impact your financial status and ability to obtain credit.