In an industry built on trust, transparency matters.

That’s why we don’t drop ship.

Every product listed on our website is physically in our possession (unless a pre-order). It’s on our shelves. In our stockroom. Ready to be picked, packed and dispatched directly by our team.

No third-party warehouses.
No overseas fulfilment centres.
No hidden supply chains.

Just real stock, handled by real people.

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What That Means for You

Drop shipping is a common retail model. A store lists products it doesn’t physically hold, and when an order is placed, a supplier ships it directly to the customer.

We’ve chosen not to operate that way.

Here’s why.

1. Full Quality Control

If we haven’t seen it, handled it, or verified it, we won’t sell it.

Holding our own stock allows us to:

• Check packaging and compliance

• Ensure UK-spec products

• Maintain proper storage standards

• Confirm authenticity

There’s no guesswork involved.

2. Genuine Dispatch Times

When we say an order has been dispatched, it has left our premises. Not a partner facility. Not a distributor abroad.

That distinction matters.

It means clearer timelines, fewer surprises, and better communication.

3. Direct Accountability

If something goes wrong, you deal with us. Not a supplier. Not a remote fulfilment chain.

We take responsibility for every order that leaves our doors.

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Built on Knowledge, Not Automation

Being part of the vape community means understanding the products properly. Knowing which devices perform consistently. Which flavours customers return for. Which coils actually last.

Retailers like Vapour Central have long shown the value of hands-on expertise and real product knowledge. That standard matters.

Drop shipping creates distance between retailer and product. We prefer to stay close to what we sell.

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Why We’ve Chosen This Approach

Holding inventory requires investment, space, and careful management. It isn’t the simplest model. But it allows us to operate with:

• Control

• Speed

• Transparency

• Reliability

Those values guide every decision we make.

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Our Commitment

When you place an order with us, you’re buying stock that is already here.

Chosen by us.
Stored by us.
Packed by us.
Dispatched by us.

No intermediaries. No inflated promises. No confusion about where your order is coming from.

Just straightforward service and products we stand behind.

That’s how we believe retail should be done.