Eligible non-liquid orders
From £8.99
Normally sent using Royal Mail International Tracked.
- Tracked international service
- Usually suitable for hardware and accessories
- Estimated 5 to 14 working days
Tracked delivery from Great Britain
International Shipping to Selected EU Countries
We deliver eligible products to selected European Union destinations. Services start from £8.99, with most orders estimated to arrive within 5 to 14 working days after dispatch.
Tracked EU delivery Selected destinations and eligible products
From £8.99 Final price depends on the basket
5 to 14 working days Estimated after dispatch
Tracked services Royal Mail or a suitable courier
Import charges extra We do not use IOSS or DDP
First, check your destination at checkout
We do not publish a fixed list of countries because regulations and carrier routes change. Available destinations and delivery options depend on the products in your basket, local rules and the service currently offered by the carrier.
If your destination is unavailable at checkout, we cannot currently accept the order online. Checkout availability is a starting point, not a guarantee that every product can be imported. We may review, amend or cancel an order if destination law or carrier rules prevent us from sending it.
Delivery services at a glance
The service offered depends mainly on whether the basket contains liquid or another restricted item. Prices shown below are starting points and the final available option is shown at checkout or confirmed after review.
Orders containing liquid
Specialist courier
Usually sent with UPS where the product and destination are accepted.
- Price calculated for the full basket
- Extra destination checks may be required
- Not available for every EU country
Mixed or specialist baskets
Reviewed if needed
A suitable courier may be needed when an order combines liquids, devices or other controlled products.
- We may contact you before dispatch
- Some items may need to be removed
- Loose batteries and CBD cannot be sent
Can we ship the products in your basket?
UK availability does not automatically mean that a product can be sold or imported in another country. Product notification, nicotine strength, flavour, excise, packaging, age and distance-selling rules can differ.
⚙️ Hardware, coils and accessories
Tanks, coils, empty pods, replacement parts and many accessories can normally be sent to an available destination, subject to local and carrier restrictions.
Normally available💧 E-liquid and filled products
E-liquid, nic salts, shortfills and liquid-filled pods may be sent to selected destinations, normally using UPS. Local product and excise rules may prevent or delay dispatch.
Destination-dependent⭕ Nicotine pouches
Nicotine pouches may be sent where the destination permits them and a suitable carrier service is available. Local strength, flavour, tax or product rules may apply.
Local rules apply🔌 Devices with built-in batteries
A device containing a securely installed battery may be available through a suitable service. The exact device, packaging, route and carrier determine whether it can be accepted.
Carrier review🔋 Loose batteries
We do not ship loose or spare lithium batteries internationally. Do not add them to an EU order, even when other products in the basket are eligible.
Prohibited🌿 CBD products
We do not offer international delivery for CBD products. Regulations vary too widely between destinations and carriers for us to provide a reliable EU service.
UK delivery onlyFrom order to delivery
Order review
We check the basket, destination, address and available carrier route.
Age verification
OneID is used first, with Didit used for failed or international checks.
Packing and dispatch
Weekday orders are usually dispatched within 24 hours, although delays can happen.
Customs and delivery
The parcel clears local import checks before the carrier completes delivery.
The 5 to 14 working day estimate starts after dispatch. It is not a guaranteed delivery date. Customs inspection, unpaid import charges, local holidays, severe weather, incomplete address details or carrier disruption can extend the journey.
Import VAT, customs duty and carrier fees
Orders travel from Great Britain into the European Union and pass through customs. Vapour Central does not use IOSS and does not offer DDP or a duties-paid service. The amount paid to us covers the products and delivery shown at checkout, not the final landed cost.
Additional charges may include
- Import VAT at the destination country's rate
- Temporary €3 low-value customs duty where applicable
- Normal customs tariffs on higher-value consignments
- Destination-specific excise duty
- Postal or courier clearance and administration fees
These charges are not paid to us
Customs, the postal operator or the courier may contact the recipient for payment or information before releasing the parcel. We cannot estimate, collect, waive or refund charges set by another authority or delivery company.
Tracking, delays and address checks
When to contact us
Tracking can pause while a parcel moves between carriers or waits for customs. If there has been no tracking movement for 7 working days, email us with your order number and delivery address so we can review the service used.
A customs hold or payment request does not necessarily mean the parcel is lost. Follow the carrier's instructions and retain any notice or receipt.
Check the address before paying
- Use the full recipient name shown on local identification.
- Include apartment, unit, building and access details.
- Check the postcode and destination country carefully.
- Provide a working mobile number and email address.
Contact us immediately if something is wrong. We cannot guarantee an address can be changed after packing or dispatch.
Age verification and refused parcels
International age checks
Vape and nicotine orders are for adults only. We normally verify age using OneID. If that check fails, or an international document check is needed, Didit may be used instead. Dispatch can be delayed until a required check is completed.
An order will be cancelled if age cannot be verified or the customer does not meet the minimum age required by the destination country.
Contact us before refusing delivery
If import charges are unpaid, the carrier may hold, return, abandon or dispose of the parcel. International returns can take several weeks and may create additional delivery, storage, customs or handling costs.
Any refund is assessed after we know whether the goods were recovered, their condition, the reason for return, the costs incurred and the customer's legal rights. This does not affect statutory rights where goods were faulty, misdescribed or supplied incorrectly by us.
Related delivery guidance
International shipping FAQs
Which countries does Vapour Central ship to?
We ship eligible products to selected European Union destinations. Available countries and services depend on the basket, local rules and carrier restrictions. If a destination is unavailable at checkout, we cannot currently accept the order online.
How much does EU delivery cost?
Eligible non-liquid delivery starts from £8.99. The final price depends on the destination, parcel size, weight, contents and carrier required. Orders containing liquid may need a specialist courier and cost more.
How long does EU delivery take?
Most international orders are estimated to arrive within 5 to 14 working days after dispatch. This is not guaranteed, and customs, unpaid charges, local holidays or carrier disruption can cause delays.
Which service is used for non-liquid orders?
Eligible non-liquid orders are normally sent using Royal Mail International Tracked. A different suitable service may be used when the parcel, product or destination requires it.
Which courier is used for orders containing liquid?
Orders containing e-liquid are normally sent using UPS where the product and destination are accepted. We may use another suitable service or contact you if no compliant route is available.
Can I order e-liquid, nic salts or filled pods?
These products may be sent to selected destinations using a suitable courier. Availability depends on local product, excise, flavour, strength and distance-selling rules, as well as carrier restrictions.
Can nicotine pouches be shipped internationally?
Yes, where the destination permits them and a suitable delivery service is available. Local nicotine strength, flavour, tax, packaging or product rules may affect whether an order can be accepted.
Can I order loose batteries?
No. Vapour Central does not ship loose or spare lithium batteries internationally. Devices containing a securely installed battery may be available through a suitable service after carrier review.
Can CBD products be shipped internationally?
No. We do not offer international delivery for CBD products because destination and carrier rules vary too widely for a reliable service.
Are import VAT and customs charges included?
No. Vapour Central does not use IOSS or offer DDP. Import VAT, customs or excise duty and postal or courier fees may be requested separately from the recipient during import or delivery.
What should I do if tracking stops moving?
Tracking can pause during handover or customs clearance. If there has been no movement for 7 working days, contact us with your order number and delivery address so we can review the service used.
How is age verified for an international order?
OneID is normally used first. Didit may be used if the first check fails or an international document check is required. An order cannot be sent if age is not verified or the customer does not meet the destination's minimum age.
Delivery services, country availability, tax rules and product restrictions can change. This page provides general customer guidance and does not override the law of the destination country or a carrier's terms.